The YMCA of Norwalk

"It starts with respect. If you respect the customer as a human being, and truly honor their right to be treated fairly and honestly, every thing else is much easier."

We take your suggestions to heart and your input is important and valuable to us. Please take a few moments to help us in our efforts to improve the quality of your membership experience.

Were you greeted upon entering and exiting the YMCA of Norwalk?
One of the Y's goals is to know who our members are and to greet them with a smile every time they come to the YMCA.

Yes
No

How would you rate the YMCA on cleanliness?
Cleanliness is our first priority - especially in an old and aging facility. Please let us know whenever an area needs some attention.

     Excellent
     Good
     Fair
     Poor

Would you recommend the YMCA to friends, neighbors, relatives?
One of the best marketing tools is word-of-mouth. We rely on our members to tell others of the great work we do. Our goal is never to over-promise and under deliver.

     Yes
     No
     Maybe

Please use the text areas below to give us your comments or feedback.

Is there a staff member you would like to commend for going above and beyond? Please help us identify and recognize our dedicated and caring staff.

What keeps you coming back to the YMCA?

If you were the Executive Director, what two things would you change immediately?

YMCA of Norwalk • 370 West Avenue • Norwalk, CT 06850 • tel (203) 866-4425 • fax (203) 838-4601